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  • March 1, 2022 | General

    By Craig Douglas, VP, Payer and Member Relations, VGM Government Relations Since the onset of COVID-19, there have been challenges facing DME/HME providers, not the least of which was a sharp increase in costs pertaining to several facets of their business. Acquisition costs for many products have been rising steadily in the form of incremental price increases. Fuel costs, delivery vehicle costs, and labor costs have also been on the rise. Hiring and retaining qualified and reliable staff has...

  • February 16, 2022 | General

    By Mike Mallaro, CEO, VGM Group Inc. My DMEPOS forecast for 2022 is bullish. Despite the pandemic, supply chain disruption, inflation, the great resignation, and recalls, DME businesses have fared very well over the past couple years. I see organic growth in the 6% to 8% range across the industry for 2022. Growth should be overweight in the back half of the year as supply chain issues are worked through and pandemic issues subside (hopefully). Below are the noteworthy trends I see creating...

  • February 1, 2022 | General, Industry News

    We are excited to release our latest member-exclusive resource, “Succession Planning: Identifying What Is Next for Your Business and How to Make It Happen,” written by Mark Higley, vice president of Regulatory Affairs, VGM Government Relations. Members may download this guide under in the Resources section of the members-only portal. “By numerous requests from my friends and colleagues in the industry, I am honored to have had the opportunity to coordinate and develop the...

  • January 3, 2022 | General

    By Desiree Trimble, Client Strategy Director, Moxie For more than 25 years, I have been privileged to chat with many clients on a favorite topic of mine, branding. In that first “getting-to-know-you” meeting, I often ask the client, “What is your most valuable business asset?” And although I hope for it, I rarely hear the answer I’m longing for. Very few answer the question with, “My brand.” Next, I typically ask them what they think they need to...

  • December 15, 2021 | General

    2020 was a year we will never forget. 2021 taught us that life both at home and at work will never be the same. In our personal lives, we figured out how to re-engage with our friends and neighbors. We went back to restaurants and retail only to find lack of staff, reduced hours and sometimes longer waits. Home services have become more unreliable with supply chain issues and blue-collar workers shortages. Prices are rising at rates we haven’t seen in decades and yet in my view, we seem...

  • December 9, 2021 | Education and Events, General

    Thank you to all who attended Heartland 2021! If you’ve been waiting for your Heartland certificates or transcripts for CEUs, good news! They are available to download in your portal at vgmheartland.com.  

    To Access and Download:  Login at vgmheartland.com  Once logged in as an attendee, expand the “My Credits” section.  Select Conference - 2021  Click...

  • December 9, 2021 | General

    The full article was originally featured in the VGM Playbook: Optimizing Sales and Marketing in the DMEPOS Space. To read this article and more like this, download your copy of the playbook today! By Robyn Parrott, President, Sleep Solutions Home Medical and Katie Parrott, Marketing Manager, Sleep Solutions Home Medical Sleep Solutions Home Medical is quite innovative when it comes to marketing and varying sales strategies. Over the years, we’ve used a variety of tactics...

  • November 22, 2021 | General, Industry News

    As we get to the holiday season, we tend to take some time to reflect on what’s important to us in our personal lives and our work lives. I also think it’s a great time to just spend some time thinking about our purpose in both, and for many of us, our work life is important because of personal life. My purpose is to bring great services to people of all ages who need their home modified so that they can live in it safely and independently as long as they wish. We do that here by working...

  • October 27, 2021 | General, Industry News

    Select Member Program Update Do you wonder why we seem to talk about the aging in place market so much? Many members have significant revenue coming in from state programs, workman's comp, and the VA, and many find the private pay market to be a tough nut to crack. In our view, those revenue platforms are great and will continue to provide work, but the market that will see substantial growth in our industry will be the private market as seniors look to age in place....

  • August 25, 2021 | General, Industry News

    Vets First DME began at the intersection of preparation and opportunity, with a dash of circumstance. Co-founder Shelly Hoover was a dynamic educator and fitness fanatic when she was diagnosed with ALS at age 47. ALS is a stunningly brutal, neurodegenerative disease that steals the ability to move, talk, eat, and breathe; most die within a few years. Although Shelly has lost her ability to move and is losing her ability to speak, she doesn’t let that stop her relentless advocacy for veterans...