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  • November 30, 2023 | General

    By Paul DiMarco, APTD, Vice President of Organizational Development, VGM Group In the realm of human capabilities, two distinct yet interconnected concepts have dominated discussions and debates for decades: IQ (intellectual quotient) and EQ (emotional intelligence). These two forms of intelligence are often pitted against each other, with proponents of each championing their own as the superior measure of human potential. While both IQ and EQ hold their own significance, the modern landscape...

  • November 28, 2023 | General

    By Brooke Kraft, Director of Talent Acquisition, VGM Group  Have you ever sat with a group of people and realized you all have adopted the same way of speaking, the same style, and the same hobbies? I know I have. As humans, we love similarities. Finding like-minded people is believed to make it easier to get along, yielding fewer disagreements and conflicts. This “likeness” can be a key to providing a much-needed sense of belonging and acceptance within a social group. However,...

  • November 21, 2023 | General

    By Miriam Lieber, President, Lieber Consulting  I remember the days when technical HME skills were the primary qualities we looked for when hiring staff. “Who has Mrs. Smith’s file?” was the most readily asked question back then. I can still picture the reports printed on a dot matrix printer with green bar paper.

    Today, technology has replaced most of these steps. Paperless offices are a reality. With all the latest technology, including artificial...

  • November 14, 2023 | General

    By Raquel Ita, Fulfillment Director of People and Culture, VGM Human Capital  In today’s rapidly evolving business landscape, remote work and diverse teams have become the norm. As business leaders, cultivating a strong and vibrant organizational culture across remote and diverse teams is essential for driving success and employee engagement. In this comprehensive article, we’ll explore five key strategies to maintain a robust culture that transcends physical boundaries and fosters...

  • October 10, 2023 | General

    By Ed Mazza, CEO of SanSpaUSA Seniors who like to bathe and soak their bodies…these individuals genuinely enjoy the relaxation that comes from soaking their body in water. A shower alone just doesn’t do it for these people.  Seniors who have bathed most of their lives have come to relish the buoyancy of the water and the sense of the mind-body connection. Some people call it meditation, and some people refer to it as a form of prayer. The sense of peace,...

  • October 6, 2023 | General

    By Scott Hagberg, Application and Automation Architect, VGM Group, Inc. The rise of artificial intelligence (AI) has brought new and exciting possibilities to businesses across many industries, and the DME, O&P, and DMEPOS industries are not excluded. From improving customer engagement to streamlining operations, we’ll dive into a few areas that will have the biggest impact.

    According to IBM, artificial intelligence “leverages computers and machines to...

  • October 3, 2023 | General

    By Kelly Grahovac, General Manager, The van Halem Group In recent months, the Office of Inspector General (OIG) has been working to update their compliance guidance. This was first apparent in the revisions made to corporate integrity agreements (CIAs) and integrity agreements (IAs). The revisions indicate that the OIG’s expectations concerning compliance program design and effectiveness are evolving, and all healthcare providers, not just those subject to integrity agreements, should be...

  • September 29, 2023 | General

    By Lindy Tentinger, President, Forbin Those who have built their careers in the home medical equipment industry understand that there are significant differences between their businesses and those of their luxury-goods-offering counterparts. As medical equipment moves from manufacturers through warehouses and retailers to end users, there are several points of friction those outside HME are free to ignore. Guiding the Patient Helping a patient understand the process of getting their equipment...

  • September 27, 2023 | General

    VGM Live at Home loves sharing stories of our members who have had a project that stands out to them.  Oakley Home Access is a home accessibility equipment company focused on maximizing mobility by increasing accessibility through a unique approach. They provide a free home safety assessment performed by a skilled occupational therapist. The assessor will collaborate with the client, family, and healthcare providers to formulate the best approach, product, and price point. They conduct the...

  • September 22, 2023 | General

    The following article provides a summary of the importance of the home modifications industry, especially when it comes to preventing falls and injuries. Please feel free to use this article to share with your customers about the important work done in our industry every day.  Every year, on the first day of fall, communities come together to observe Fall Prevention Awareness Day. This day serves as a reminder of the importance of creating safe environments. It also highlights the crucial...