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  • October 22, 2020 | General

    Joseph Fawcett is the accessibility manager at Health Aid of Ohio and has held this position for the past five years. He is responsible for a team of five, and his daily duties include completing evaluations and supervising installations. The meaningful work that Joseph completes on a daily basis for his clients is a reflection of the true compassion he has for the home modifications industry. "I enjoy helping people," said Joseph. "I come from a big family and we are always doing things for each...

  • September 22, 2020 | General, Industry News

    Hi VGM Live At Home members!  We certainly hope that you are staying safe and out of harm’s way as we experience some tough weather events all over the country! Add in COVID-19 and civil unrest, and the first instinct one might have is to go hide in your basement and not come out until it all stops. But wait - there is some good news! We are hearing from most of our members that business is coming back to them. Buyers are out there, and they have some pent-up needs for our services....

  • August 25, 2020 | General

    In the home modification industry, quality over quantity is important. For Steve Weaver, this concept is the driving force behind his company, EASE, and this is what led to their recent honor of being announced as the 2020 National Contractor of the Year for Universal Design Bathroom. “Quality matters more to us than pumping out the volume, so our clients get to know us, and our commitment to them is probably one of our most endearing characteristics,” states Steve. Steve Weaver...

  • August 21, 2020 | General, Industry News

    I have always been a glass is 75% full, let’s make lemonade, optimistic type of person, likely to a fault. I believe optimism leads to better life and work outcomes, and I would rather dwell on what’s possible than on what isn’t. With that being said, let’s be honest. The last 5 months have tested even the most optimistic among us to a level that many of us would have never dreamed of back on New Year’s Day. Our “new normals”...

  • July 15, 2020 | General

    VGM Live At Home strives to build a community of “Best in Class” companies to better serve the customer, and Williams Bros. Health Care Pharmacy does just that. “We’ve been in business since 1899, and it’s a great company to work for,” said Josh Elkins, department manager for the Safe Home Solutions division of Williams Bros. Health Care Pharmacy. “They care about their employees and their customers, and they provide the resources for us to do a great...

  • June 19, 2020 | General

    Greg Shepherd, owner of Ascent Mobility, entered the home modification industry six years ago after working in corporate accounting and finance for the first twenty years of his career. His experience included working with bigger companies, but he later felt that working for a smaller company would be a better fit.   “I began looking for my next move and seeing what was out there,” said Greg. “It seemed like moving to a smaller company would be a good choice.”  Greg...

  • June 19, 2020 | General

    July is here. The year is half over, and what a year it’s been! 2020 will be a year we will remember for the rest of our lives. The way we do business will be different, the way we gather as groups will be different, and we will need to form new habits. It’s been great to hear how many of you have figured out how to continue to serve your markets safely.   Many members have told me that the toughest part about the pandemic was that they, along with the Live at Home team, felt...

  • May 20, 2020 | General, Industry News

    When it comes to helping customers find the solution that best suits their needs so they can continue living at home, Jesse Kirchhoff goes above and beyond. Jesse Kirchhoff CAPS, CEAC is the owner of Handyman Solutions/The Aging in Place Store. Jesse got his start in the home modification industry after his mother became sick with cancer 11 years ago. “I realized that there was very little easy-to-find information available if you didn't know the "correct" search terms to look for,”...

  • May 14, 2020 | Education and Events, General

    Due to the risks of COVID-19, VGM Heartland Conference 2020 is going to be a little different this year—we're going virtual. But that's not the only big change. The online conference, Heartland At Home, is a member-exclusive benefit, so VGM Live at Home members can attend and earn CEUs/contact hours at absolutely no cost. “Connection and education are staples of the Heartland Conference,” stated Jim Greatorex, vice president of VGM Live at Home. “Although we...

  • April 15, 2020 | General

    Our Sincere Thanks and Thoughts and Prayers Before I get into this month’s important update, I just want to take a moment and thank all the Live at Home members for answering the call for their customers during this pandemic period. We have heard stories of members going the extra mile to help their customers be safe at home by getting the job done. We at VGM want to thank you for the service you provide and lives that you have made a big difference in with important services...