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  • May 20, 2020 | General, Industry News

    When it comes to helping customers find the solution that best suits their needs so they can continue living at home, Jesse Kirchhoff goes above and beyond. Jesse Kirchhoff CAPS, CEAC is the owner of Handyman Solutions/The Aging in Place Store. Jesse got his start in the home modification industry after his mother became sick with cancer 11 years ago. “I realized that there was very little easy-to-find information available if you didn't know the "correct" search terms to look for,”...

  • May 14, 2020 | Education and Events, General

    Due to the risks of COVID-19, VGM Heartland Conference 2020 is going to be a little different this year—we're going virtual. But that's not the only big change. The online conference, Heartland At Home, is a member-exclusive benefit, so VGM Live at Home members can attend and earn CEUs/contact hours at absolutely no cost. “Connection and education are staples of the Heartland Conference,” stated Jim Greatorex, vice president of VGM Live at Home. “Although we...

  • April 15, 2020 | General

    Our Sincere Thanks and Thoughts and Prayers Before I get into this month’s important update, I just want to take a moment and thank all the Live at Home members for answering the call for their customers during this pandemic period. We have heard stories of members going the extra mile to help their customers be safe at home by getting the job done. We at VGM want to thank you for the service you provide and lives that you have made a big difference in with important services...

  • April 10, 2020 | General

    It is no secret that with the ever-changing climate of COVID-19, everyone is doing their best to stay healthy and safe. For home modification providers, they must follow these same guidelines while also continuing to provide quality services to their customers who rely on them to safely live in their own homes. Now, more than ever, this is especially important to the aging in place community, including Back Home Safely LLC. When Gregg Frank and his wife, Karen, decided to open their own practice...

  • March 19, 2020 | General

    Meet Daniel G. Corcoran, CEAC, CAPs, RRC, Contractor Relations/Design Specialist for Vets Access. Daniel and his brothers own and operate COR Freedom, but they also help their father run Vets Access, which specifically focuses on the VA market. Daniel answered our questions about how he got started in this industry and how their family-owned business went from starting in their parents’ home to expanding in nearly every state and serving veterans across the country. Please describe...

  • February 18, 2020 | General

    When a customer seeks out a home modification provider and contractor, it’s usually not because they want to participate in a real-life version of extreme home makeover. Most likely, it’s due to a person’s natural aging cycle requiring extra safety precautions or having undergone a difficult medical circumstance. Life alterations such as these can be extremely taxing as an individual’s independence is compromised. For this reason, VGM Live At Home strives to build a community...

  • February 17, 2020 | General

    We hope that, like us here at Live At Home, you’ve hit the ground running in 2020. This new decade promises much growth—both professionally and financially—for the home access industry. We’ll be working very hard to help define our industry, create consumer awareness and professionalize our network to be “Best in Class”. This new decade is going to be a head-spinning, wild ride, and we are happy to be in it with our passionate, hard-working members.  Here...

  • January 21, 2020 | General

    Compassion and dedication are the building blocks of developing a great relationship. For On The Mend Medical Supplies & Equipment, developing deep and personal relationships with their customers and providing an excellent customer service experience is what they strive to do every single day. Recently featured in VGM & Associate’s latest newsletter, On The Mend is well-known for their above-and-beyond customer service model.  "Our company was founded on the belief that this industry...

  • May 1, 2019 | General, Vendor Hightlight

    From The Federal Savings Bank In 2017, homeowners ages 55 and older were the source of half of all homeowner improvement spending. In the last 20 years, the amount they’ve spent on total real improvement expenditures has risen more than 150%, amounting to $117 billion dollars.* With older Americans desiring to stay in their homes and age in place, they’re spending a lot of money to make renovations and improvements. More than 2.1 million...

    Tags: Home improvement Spending, The Federal Savings Bank

  • April 1, 2019 | General, Vendor Hightlight

    Check out this referral-based program and receive commission for just a few minutes of your time! Simply submit a referral through the link below, and VGM Live at Home sends the referral to ShelfGenie to track its progress. If the referral ends in a sales transaction, LAH will bill the franchise and then pay you, the member, a generous 12 percent commission! The average ticket being $3,300, that’s a commission you can bank. Submit a Referral This is an opportunity to connect your customers...

    Tags: ShelfGenie