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  • January 25, 2023 | General, Industry News

    2023 is set up to be another exciting year with double-digit growth for the home access industry. At Live at Home, we have several projects and new relationships that will be coming your way in the first quarter. In this note, I will share some “quick hits” that will update you on some ongoing projects and new partnerships. Pollock Residential Elevators – Pollock had a well-attended webinar on Jan. 12,  where they talked about the residential...

  • January 25, 2023 | General

    A Three-Step Guide to Choosing the Best Stairlift to Meet Your Needs By Guest Author Jared Chevraux, Executive VP, JTEK Solutions Group, LLC Do you or a special person in your life have trouble with the stairs in your home? A stairlift may be the solution to safer and more independent living on all floors. Let’s explore how to select a stairlift model that works for your home and, just as importantly, works for you, the user. This basic guide is designed to...

  • January 17, 2023 | General, Industry News

    VGM & Associates has released the first playbook of the year, “VGM Playbook: Forecasting 2023.”  This publication contains insight from industry experts on the overall forecasting of 2023, including trends, opportunities, and challenges; the state of DMEPOS; marketplace disruption, cash injections, additional revenue streams, and outsourcing; and updates on reimbursement, legislation, compliance, technology, data, security, workforce trends, and more.  “As...

  • December 13, 2022 | General

    By Mike Isaacson, SVP, Operations, VGM & Associates I was talking to a friend the other day who said he was thinking of leaving his job. This came as a surprise to me. I know he is good at what he does. In fact, he is one of his company’s highest performers. So, of course, I had to ask him why. His response spoke volumes— here is what he said: Even though I continue to be successful, and I always hit my bonuses, there is just something missing. I like what I do...I am just...

  • December 6, 2022 | General

    By Todd Walling, SVP of Sales, Permobil Americas One of the most important positions in our company is our field sales managers. They are the eyes and the ears of the company. They help spot issues, uncover new opportunities, report on industry trends, handle complaints before they get out of control, and provide daily support to our sales representatives across the country. As you continue to look toward 2023, consider this perspective when developing a plan to optimize your sales management...

  • November 29, 2022 | General

    By Jared Eardley, MBE, RRT, Director of Patient Services, Norco, Inc. If you are a leader, it is likely that you have become aware of the term “quiet quitting.” In case you missed all the hubbub, let me bring you up to speed. The term recently became popular after millions of people watched a TikTok1 where @zaidleppelin talked about the phenomenon. In a nutshell, quiet quitting is an informal term for limiting your work engagement to the bare minimum as spelled out in the job...

  • November 15, 2022 | General

    By Jeremy Stolz, President, VGM & Associates, VGM Fulfillment Leadership is one of those words that feels like it should be easy to accomplish. As you undoubtedly know already, it is anything but. People define leadership in different ways. Each leader has their own style, and employees require different types of leadership depending on their work style. So truthfully, great—or even good—leadership is a complex, everchanging venture. During my 20+ years in leadership, I have done...

  • November 1, 2022 | General

    By Sara Laures, Chief People Officer, VGM Without doubt, your company’s most valuable asset is your employees. Products, services, trademarks, and even your brand and reputation depend on your people. That’s why no business growth strategy is complete without considering the people your company depends on. But where do you start?  At VGM, we decided to take a targeted approach to investing in our people, building a program that we could use as a reference for our future efforts....

  • July 20, 2022 | General

    After 12 years with VGM Live at Home and VGM & Associates, it is time to move on to my next chapter. I will hang up my home access hat and venture into the IT and Web world with VGM Forbin. It was a tough decision, but I am ready for the challenge! I want to thank each of you, my LAH friends. Whether we only spoke on the phone, by email, or met in person, you helped shape my journey into what it is today. I am proud of the businesses you have grown into, and I wish you only the best as you push...

  • March 1, 2022 | General

    By Craig Douglas, VP, Payer and Member Relations, VGM Government Relations Since the onset of COVID-19, there have been challenges facing DME/HME providers, not the least of which was a sharp increase in costs pertaining to several facets of their business. Acquisition costs for many products have been rising steadily in the form of incremental price increases. Fuel costs, delivery vehicle costs, and labor costs have also been on the rise. Hiring and retaining qualified and reliable staff has...