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Category: Partnerships

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  • October 22, 2020 | General, Partnerships

    Joseph Fawcett is the accessibility manager at Health Aid of Ohio and has held this position for the past five years. He is responsible for a team of five, and his daily duties include completing evaluations and supervising installations. The meaningful work that Joseph completes on a daily basis for his clients is a reflection of the true compassion he has for the home modifications industry. "I enjoy helping people," said Joseph. "I come from a big family and we are always doing things for each...

  • August 25, 2020 | General, Partnerships

    In the home modification industry, quality over quantity is important. For Steve Weaver, this concept is the driving force behind his company, EASE, and this is what led to their recent honor of being announced as the 2020 National Contractor of the Year for Universal Design Bathroom. “Quality matters more to us than pumping out the volume, so our clients get to know us, and our commitment to them is probably one of our most endearing characteristics,” states Steve. Steve Weaver...

  • July 15, 2020 | General, Partnerships

    VGM Live At Home strives to build a community of “Best in Class” companies to better serve the customer, and Williams Bros. Health Care Pharmacy does just that. “We’ve been in business since 1899, and it’s a great company to work for,” said Josh Elkins, department manager for the Safe Home Solutions division of Williams Bros. Health Care Pharmacy. “They care about their employees and their customers, and they provide the resources for us to do a great...

  • June 19, 2020 | General, Partnerships

    Greg Shepherd, owner of Ascent Mobility, entered the home modification industry six years ago after working in corporate accounting and finance for the first twenty years of his career. His experience included working with bigger companies, but he later felt that working for a smaller company would be a better fit.   “I began looking for my next move and seeing what was out there,” said Greg. “It seemed like moving to a smaller company would be a good choice.”  Greg...

  • May 20, 2020 | General, Industry News, Partnerships

    When it comes to helping customers find the solution that best suits their needs so they can continue living at home, Jesse Kirchhoff goes above and beyond. Jesse Kirchhoff CAPS, CEAC is the owner of Handyman Solutions/The Aging in Place Store. Jesse got his start in the home modification industry after his mother became sick with cancer 11 years ago. “I realized that there was very little easy-to-find information available if you didn't know the "correct" search terms to look for,”...

  • April 10, 2020 | General, Partnerships

    It is no secret that with the ever-changing climate of COVID-19, everyone is doing their best to stay healthy and safe. For home modification providers, they must follow these same guidelines while also continuing to provide quality services to their customers who rely on them to safely live in their own homes. Now, more than ever, this is especially important to the aging in place community, including Back Home Safely LLC. When Gregg Frank and his wife, Karen, decided to open their own practice...

  • March 19, 2020 | General, Partnerships

    Meet Daniel G. Corcoran, CEAC, CAPs, RRC, Contractor Relations/Design Specialist for Vets Access. Daniel and his brothers own and operate COR Freedom, but they also help their father run Vets Access, which specifically focuses on the VA market. Daniel answered our questions about how he got started in this industry and how their family-owned business went from starting in their parents’ home to expanding in nearly every state and serving veterans across the country. Please describe...

  • March 17, 2020 | Industry News, Partnerships

    VGM Live at Home strives to build a community of “Best in Class” companies to better serve the end-user and create meaningful experiences for their customers. This month, we chatted with Martin Simenc, PE, CAPS, with Home Safety Services about their many rewarding experiences with their customers. One case in particular included building a ramp system in one week for a customer who was recently in a devastating bicycle accident. A physician and avid cyclist was struck by a vehicle...

  • February 18, 2020 | General, Partnerships

    When a customer seeks out a home modification provider and contractor, it’s usually not because they want to participate in a real-life version of extreme home makeover. Most likely, it’s due to a person’s natural aging cycle requiring extra safety precautions or having undergone a difficult medical circumstance. Life alterations such as these can be extremely taxing as an individual’s independence is compromised. For this reason, VGM Live At Home strives to build a community...

  • January 21, 2020 | General, Partnerships

    Compassion and dedication are the building blocks of developing a great relationship. For On The Mend Medical Supplies & Equipment, developing deep and personal relationships with their customers and providing an excellent customer service experience is what they strive to do every single day. Recently featured in VGM & Associate’s latest newsletter, On The Mend is well-known for their above-and-beyond customer service model.  "Our company was founded on the belief that this industry...